Privacy Policy

Last updated: 16 April 2026

Introduction

Nasmak (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website at https://nasmak.com.au, contact us, or engage our services.

We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable Australian privacy laws. If you access our site or services from outside Australia, your information will be transferred to, stored, and processed in Australia.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or provide us with your personal information.

Who We Are

Nasmak is a design and creative services business operating in Australia. Our website address is https://nasmak.com.au. We provide services such as visual and graphic design, brand strategy and identity, UX/CX design, animation and motion graphics, and related creative solutions.

For any privacy-related enquiries, please contact us using the details at the end of this policy.

Information We Collect

We collect personal information that you voluntarily provide to us, as well as certain information that is automatically collected when you interact with our website.

Information you provide to us may include your name, email address, phone number, business name, postal address, project details, billing information, and any other information you choose to share through our contact forms, enquiry forms, quote requests, or direct communication.

Information collected automatically may include your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, device identifiers, and general location data derived from your IP address. This information is collected through cookies, server logs, and similar technologies.

Information from third parties may be collected when you interact with our site through social media plugins, embedded content, or third-party services such as Gravatar, Google Analytics, or payment processors.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your enquiries, quote requests, and communications
  • To deliver the services you have engaged us for
  • To send invoices, process payments, and manage our business records
  • To improve our website, services, and user experience
  • To send you updates, newsletters, or marketing communications where you have opted in (you can unsubscribe at any time)
  • To detect, prevent, and address technical issues, fraud, or spam
  • To comply with our legal, regulatory, and contractual obligations

We will not use your personal information for a purpose that is unrelated to the above without first obtaining your consent, unless we are permitted or required to do so by law.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (a hash) created from your email address may be provided to the Gravatar service to check whether you are registered with them. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may be able to download and extract location data from images published on the site.

Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse site traffic.

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These are for your convenience, so you do not have to re-enter your details when leaving further comments. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen option cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

You may control or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Embedded Content from Other Websites

Articles and pages on this site may include embedded content (for example, videos, images, articles, social media posts). Embedded content from other websites behaves in the same way as if the visitor had visited the external website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website. We do not control these third parties and encourage you to review their privacy policies.

Analytics

We may use third-party analytics tools (such as Google Analytics) to help us understand how visitors use our website. These tools may collect information about your device, browsing activity, and usage patterns in an aggregated and generally non-identifiable form. This information helps us improve the content and performance of our site.

Who We Share Your Data With

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only where necessary, including:

  • Service providers who assist us with hosting, email delivery, payment processing, analytics, customer support, or project collaboration
  • Professional advisors such as accountants, lawyers, and auditors
  • Government authorities, regulators, or law enforcement where required by law
  • A successor entity in the event of a merger, acquisition, or sale of our business

If you request a password reset, your IP address will be included in the reset email.

Any third parties we engage are required to handle your personal information in accordance with this Privacy Policy and applicable privacy laws.

How Long We Retain Your Data

We retain personal information for only as long as is necessary to fulfil the purposes for which it was collected, or as required by law.

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve any follow-up comments automatically, rather than holding them in a moderation queue.

For registered users, we store the personal information provided in your user profile. Registered users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Business records such as invoices, contracts, and correspondence may be retained for periods required by Australian taxation and business laws (typically up to seven years).

What Rights You Have Over Your Data

Under Australian privacy law, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of personal information that is inaccurate, out of date, or incomplete
  • Request deletion of personal information, subject to our legal obligations to retain certain data for administrative, legal, tax, or security purposes
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint about our handling of your personal information

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe, generally within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Some of our service providers (for example, hosting, analytics, or email platforms) may be located overseas, including in countries such as the United States or within the European Union. Where your information is transferred outside Australia, we take reasonable steps to ensure it is handled in a manner consistent with the Australian Privacy Principles.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure hosting environments, encryption in transit (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing them with any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Nasmak Website: https://nasmak.com.au
Email: info@nasmak.com.au

We are committed to resolving any privacy concerns you may have in a timely and transparent manner.